Lindsay Carlson was a featured speaker during the session "Demystifying Difficult Conversations: A Scene Study" at this meeting hosted by the National Association of Women Lawyers (NAWL). This session was designed to walk attendees through difficult communications scenarios. Have you ever stared at the phone wondering how to break bad news to a client? Have you ever struggled over how to respond to criticism during a review? Have you ever avoided a conversation about origination credit because the idea of the conversation overwhelmed you? There are numerous difficult conversations that attorneys face in all types of practices. Attendees discussed and evaluated different approaches to each scenario, focusing on the "do's and don'ts" of quality interaction.
March 5, 2015
Hyatt Regency Chicago / Chicago, IL
March 5, 2015
Hyatt Regency Chicago / Chicago, IL